Link Trade
Web SaaS
B2B
Aug 2021 – Feb 2022
Role: Senior Product Designer — web platform for managing buyer–seller deals.
Focus: Transaction workflow, multi-party communication, edge states & error handling.
Team Impact: Made complex trade operations trackable in one interface from listing to delivery.
More images in the Visual design section
Domain complexity
Petroleum trading is a multi-party, document-heavy workflow.
A single deal moves through eligibility checks, tendering, approvals, and shipment tracking — with strict constraints on volumes, routes, and timing.

Link Trade unified this into one workspace. Instead of scattered files and emails, all parties shared the same statuses, business terms, and audit-ready documents — reducing missed steps and data mismatches.


Users / Context (оставляем, но компактнее)


Users: Trader · Buyer · Vendor
Platforms: Desktop-first · Mobile/Tablet support
Challenges
  • Mixed user maturity (Trader vs Buyer)
    Power users (traders) + occasional buyers with low digital fluency → we designed guided flows, safer defaults, and in-product help.
  • Performance & small screens
    Many users worked on weak laptops/tablets → optimized dense tables, loading states, and responsive layouts.
  • Platform constraints
    Legacy trading tech and architecture limits → designed within fixed data models, permissions, and status rules.
  • Iterative delivery via demos
    Scope evolved through frequent pitch/review sessions → shipped in slices and aligned stakeholders on every step.
Chaos in deal intake and prioritization
Distributed pipeline, faster processing
Before
After
My role
Senior Product Designer
Aug2021 – Feb 2022

Owned core UX/UI for the deal workflow and contracts. Turned trader operations into a role-based system of statuses, actions, and documents.
Aligned data model with a data analyst, QA’d builds with engineering, and shipped in fast cycles around pitch sessions.

Team
  • Head of Design
  • Me
  • Middle UX-UI
Phases of Work
Domain & onboarding
Goal: Understand deal lifecycle + roles.
Output: Role map, key stages, draft status model.

My part: Mapped flows with traders, translated domain into IA/screens.
Validation with users
Goal: Validate core scenarios + risks.
Output: Findings, edge cases, updated flows.

My part: Built prototypes, joined research, turned insights into decisions.
End-to-end prototype
Goal: Align stakeholders on the experience.
Output: Clickable prototype across roles/stages.

My part: Owned key journeys, permissions, and state transitions.
UI system & production design
Goal: Consistent data-dense UI.
Output: Table/filter patterns, components, states.

My part: Designed core screens + standardized patterns and states.
Build, QA, iteration
Goal: Ship reliably in short cycles.
Output: Dev specs, reviews, shipped iterations.

My part: Handoff + build QA with engineering, clarified gaps, iterated fast.
Research Process
Immersion
Observed traders in real deal work and captured exceptions. Turned it into role needs and key assumptions.
User Story Map
Mapped core scenarios across roles. Used it to align MVP scope and backlog.
Customer Journey & Process
Documented the full journey, including offline handoffs. Converted it into a process + checkpoints.
Prototyping
Built quick prototypes for high-risk steps. Iterated until flows were clear for traders and buyers.
Conducting
Ran moderated sessions and synthesized patterns into changes. Tracked key-path success with a simple test matrix.
Visual Design
Goal: Build a scalable, role-based trading UI that stays clear under high data density and many states.
  • Operational clarity
    Fast deal tracking: statuses, deadlines, and document changes in one place.
  • Performance & responsive
    Works on weak devices and small screens without losing data density.
  • Scalable structure
    Role-based navigation + extensible modules (documents, logistics, reporting).
  • Shared visual language
    Consistent statuses, actions, and terminology across Trader / Buyer / Vendor.
Product outcomes
Confidentiality note: Due to NDA, this case is numbers-free. Focus is on shipped outcomes and decisions.
  • One deal workspace
    Statuses, docs, and actions in one place instead of scattered tools.
  • Deal routing
    Deals assigned by trader via a single service field—clear ownership and priority.
  • Document workflow
    Structured checkpoints for approvals and multi-party verification.
  • Operational visibility
    Shared progress signals and exception tracking across the deal lifecycle.
My personal impact
& Key achievements
I owned core UX/UI for the deal workspace—routing, role-based states, and data-dense tables—bringing complex trading operations from discovery to shipped iterations.
Owning under pressure
Learned: deliver in short, high-stakes cycles.

Handled: broke scope into slices, aligned stakeholders early, QA’d builds, shipped iteratively.
Making complexity usable
Learned: trading is a state machine, not “screens.”

Handled: defined roles, statuses, permissions, and edge cases so deals stayed unblocked.
Craft in dense UI
Learned: clarity beats visual “beauty” in ops tools.

Handled: standardized tables/filters, consistent states, and performance-friendly layouts across devices.
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