Role: Product Designer — end-to-end UX for ice experts’ daily workflows (web). Focus: Geo-data UX for ice operations: routes, constraints, alerts, annotations, reporting; low-signal/offline scenarios. Team Impact: Shipped a reliable ice-expert ops toolkit used daily; streamlined critical map workflows and incident reporting.
More images in the Visual design section
Operational context
Ice experts assess ice risks and publish guidance that directly impacts vessel safety and route decisions.
Workflow They review layered geo-data (satellite imagery, ice & weather layers), compare time snapshots, and annotate risk zones + recommended actions for other roles.
Predictions & alerts Forecasting and alerts help spot emerging threats early and keep teams aligned on the same situation picture.
Users Ice Experts · Arctic Station Personnel · Vessel Captains
Faster decisions under uncertainty Multi-source data, shifting conditions, poor signal — experts must publish guidance fast.
Precise ice annotation (not just points) Experts need to mark ice as structured objects (polygons/lines) with attributes and quick edits — not just points — while keeping maps readable.
Fit into existing ops workflows Expert outputs must flow into routing, alerts, and reporting across roles.
Digitize ice standards Turn paper taxonomy into consistent UI inputs and reports.
Fragmented maps and workflows → low shared situational awareness
Unified threat map → collaborative work + predictive layers
Before
After
My role
Middle Product Designer
Mar 2020 – Jan 2021
Worked with a UX Researcher to understand how ice experts assess and rank ice threats, then translated those rules into early UX concepts and prototypes. Validated core map interactions and defined the initial threat markup logic so drawn areas matched real-world conditions.
Team
Head of Design
Ме
UX Researcher
Senior Product Designer
Jan 2021 – Aug 2021
Owned end-to-end UX for the Ice Expert module within the ops ecosystem: turned research insights into a dedicated expert workspace, designed key scenarios, map tools, and reporting flows, and aligned solutions with engineering and domain experts. Expanded expert workflows and established a shared “threat language” used across roles.
My part: Built testable prototypes, ran iterations with researcher, synthesized changes
End-to-end prototype
Goal: Align on a shared “single operational picture” across roles Output: Clickable prototype for core roles, scenarios, and handoffs
My part: Owned map framework, threat→action flow, dashboard structure
UI system & production design
Goal: Ship consistent, data-heavy UI for daily ops usage Output: Components/states, patterns for geo tools, specs for key screens
My part: Designed key screens, standardized map interactions, covered edge cases
Build, QA, iteration
Goal: Reduce implementation gaps and keep ops reliability high Output: Review cycles, fixes, release notes, post-release improvements
My part: Design QA, engineer sync, validation of tricky scenarios, continuous refinements
Research Process
Immersion
Domain onboarding with ice experts: mapped roles, decisions, and high-stakes constraints (uncertainty, time pressure, low signal). Collected key terminology and data layers, then сформировали personas + initial hypotheses.
Prototyping
Translated hypotheses into lightweight prototypes for the most critical map flows (threat assessment, markup, handoffs). Ran quick iterations to validate logic and interaction patterns before moving to higher-fidelity design.
User Story Map
Defined core scenarios + MVP scope
Built backlog and release plan
Aligned cross-team on priorities
User validation
Sessions with ice experts (think-aloud)
Captured decision rules + edge cases
Produced findings → UX risks → prioritized changes
Visual Design
Goal: Design an ops-grade UI for ice experts — fast, readable, and error-resistant in high-stakes, data-heavy map work.
Digitize expert workflows: translate paper/legacy practices into modern tools.
Long-session usability clarity, focus, and low-error interaction for hours on maps.
Unified threat language consistent visuals for hazards, objects, and classifications.
Precision drawing tools polygons/lines + attributes for real ice scenarios.
Flexible workspaces configurable panels and tool combinations per expert.
Product outcomes
Confidentiality note: This case is numbers-free under strict corporate NDA; focus is on decisions and outcomes.
Shared operational picture
Unified threat map and workflows so experts, captains, and stations work from the same up-to-date view.
Expert-grade ice annotation tools
Introduced precise drawing/marking (areas, objects, attributes) to capture real ice situations — not just points.
Better threat detection workflow
Added forecasting / drift layers into decision-making, helping teams spot risks earlier and plan safer routes.
Standardized ice classification
Digitized ice taxonomy into consistent UI inputs and reports, reducing interpretation gaps across roles.
My personal impact & Key achievements
I grew from mid-level execution to senior ownership on an ops-critical, data-heavy product. I led core map UX and expert workflows end-to-end — from discovery and validation to production delivery.
Delivery ownership
Learned: speed comes from clear scope and risk control.
Handled: defined MVP scope + UX risks, aligned feedback early, and drove iterations to production.
Map UX System
Learned: map UX is a reusable system of states.
Handled: standardized patterns/states for data-dense screens to make expert work faster and predictable.
Threat-to-action flow
Learned: insights matter only when they trigger the next step.
Handled: designed the assess → mark → alert → handoff flow and aligned it across roles and edge cases.
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